Términos y condiciones

Reglas de la casa

Te quedarás en la casa de otra persona, así que trátala con cuidado y respeto.

Check-in 

From 15:00 to 22:30

You’ll need to let the property know in advance what time you’ll arrive.

Check-out

From 08:00 to 11:00

Cancellation/prepayment

Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.

Damage policy

If you cause damage to the property during your stay, you could be asked to pay up to EUR 150 after check-out, according to this property’s Damage Policy.

4. When you’re booking, you may see that some Service Providers refer to a ‘damage policy’. This means that if anyone in your group loses or damages anything:

  • you should inform the Service Provider
  • instead of charging you for it directly, the Service Provider will have 14 days to submit a damage payment request through our Platform, under your reservation number
  • if they do, we’ll tell you, so you can tell us if you have any comments, and whether or not you agree with the charge – and then:
    • if you agree, we’ll charge you on their behalf
    • if you disagree, we’ll look into it and decide whether or not to discuss it further*.

5. There’s a limit (which is shown while you’re booking) to how much the Service Provider can charge you under the damage policy through our Platform.

6. Any payment you make would be between the Service Provider and you – we’d just be organising it on the Service Provider’s behalf.

7. The damage policy doesn’t relate to general cleaning, ordinary wear and tear, any crimes (such as theft), or any non-physical ‘damages’ (e.g. fines for smoking or bringing pets).

8. The Service Provider might require a ‘damage deposit’ before or at check-in. If they do, we’ll tell you about it while you’re booking – but it has nothing to do with the ‘damage policy’. We won’t be involved in any financial settlement related to damage deposits.

* If there is any damage, the Service Provider can always decide to initiate a (legal) claim against you outside of the damage policy, in which case the limit (see 5 above) wouldn’t apply.

 

Child policies

Children and beds
Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

 

Cot and extra bed policies
Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Smoking
Smoking is not allowed.

Parties
Parties/events are not allowed

Quiet hours
Guests must be quiet between 23:00 and 08:00.

Pets
Free! Pets are allowed on request. No extra charges.